mantapbos Platform Privacy Notice

This page describes what data we collect when you use mantapbos and how we keep that data protected. When you register, deposit, place a wager, or withdraw funds, we collect information necessary to verify your identity, process your payment, and settle your account. Our mantapbos platform encrypts all sensitive information and stores it on secure servers accessible only to authorized staff.

We collect your email, phone number, name, government ID details, and residential address during account verification. We also collect payment information when you deposit via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet. We do not sell or share your personal data with third parties except where required by law or necessary for payment processing. Our data retention policy ensures your information is deleted after a defined period unless we are required to retain it for compliance.

By creating an account on mantapbos, you consent to the data practices described here. Our services are available only where applicable law permits; you are responsible for verifying compliance with your jurisdiction's regulations and data protection laws.

What Data We Collect on mantapbos

We at mantapbos collect the following data when you create an account and use our platform. During registration, we collect your email address, password hash (never the password itself), and phone number. When you complete KYC verification, we collect your full name, date of birth, government ID number and photo, and residential address (proof of address via utility bill or bank statement). We store all KYC documents securely and delete them after account closure plus three years, unless local law requires longer retention.

When you deposit on mantapbos, we collect transaction data including the payment method, amount, timestamp, and confirmation status. We do not store your full bank account number or e-wallet credentials directly; instead, we use tokenized payment processors that handle sensitive payment data separately from our servers. When you place a wager, we log the game name, wager amount, your prediction or action, the outcome, and settlement amount. This data allows us to generate your account history and detect fraudulent patterns.

Account data

Email, phone, password hash, username, registration timestamp, login history.

KYC data

Full name, date of birth, ID number, ID photo, residential address, address proof document.

Payment data

Deposit and withdrawal transactions, payment method, amounts, timestamps, confirmation status. Actual bank details or e-wallet credentials are processed by external payment providers, not stored by mantapbos.

Game data

Wager records, game names, predictions, outcomes, settlement amounts, and timestamps. Linked to your account balance for historical review.

Device data

IP address, browser type, operating system, device type (Android, iOS, desktop). Used for fraud detection and access verification.

How We Use Your Data on mantapbos

We use the data we collect on mantapbos for several essential purposes. First, we use it to verify your identity and comply with anti-money-laundering (AML) and know-your-customer (KYC) regulations in supported jurisdictions. Second, we process payments: your payment method data flows through secure third-party processors to enable deposits and withdrawals. Third, we generate your account history and settlements so you can review past wagers and verify your balance.

Fourth, we use your data to detect fraud. If we see multiple logins from different countries within hours, or deposit patterns that suggest money laundering, we may freeze your account pending investigation. Fifth, we use your phone number and email to send account notifications: password reset links, KYC status updates, withdrawal confirmations, and support responses. You cannot opt out of transactional emails, but you may disable marketing emails in your account settings.

Third-Party Processors on mantapbos

We at mantapbos work with trusted third-party processors to deliver our service. Our payment processors handle DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, and e-wallet transactions. These processors receive only the information necessary to complete the transaction (payment method, amount, reference ID) and do not receive your full identity data. We sign Data Processing Agreements (DPAs) with all processors to ensure they follow strict data protection standards.

Our mantapbos platform uses cloud infrastructure providers to store and process data. These providers are located in supported regions and operate under security certifications. We do not permit any third party to sell or use your data for their own purposes. If a third party is breached, we notify affected users within 72 hours as required by law.

Data Retention on mantapbos

We retain account data for as long as your account is active. Once you close your account, we retain your data for three years for compliance and dispute resolution purposes, then delete it permanently. KYC documents are retained for three years after account closure, then deleted. Payment transaction records are retained for seven years to comply with financial reporting requirements in supported jurisdictions.

Game history and wager records are retained indefinitely for your own account review and dispute resolution. You may export or delete your game history via your account settings if permitted by local law. If you request deletion of your account before the retention period expires, we delete your active data immediately but retain minimal transaction records for compliance until the retention period concludes.

Your Rights on mantapbos

We at mantapbos recognize your data rights. You have the right to access all personal data we hold about you by logging into your mantapbos account or requesting a data export from our support team. You have the right to rectification: if your personal information is inaccurate, contact our support team to update it. You have the right to deletion (subject to legal retention requirements): request account closure and we will delete your active data after the retention period expires.

You have the right to data portability: request that we export your data in a standard format for transfer to another service. You have the right to restrict processing: contact us if you wish to limit how we use your data. You have the right to lodge a complaint with your local data protection authority if you believe we have violated your privacy rights. Our support team in Jakarta, Surabaya, Bandung, Medan, Semarang, and Yogyakarta can assist with all data rights requests; response time is typically five business days.

Cookies & Tracking on mantapbos

Our mantapbos platform uses cookies to keep you logged in, remember your preferences, and measure site performance. Session cookies expire when you log out. Persistent cookies remain on your device for up to one year unless you clear your browser cache. We do not use cookies to track you across other websites; our cookies function only on mantapbos.id.

You may disable cookies in your browser settings, but this may prevent mantapbos from functioning properly. We do not use third-party analytics trackers that sell data. Our analytics are internal and used only to understand how users navigate our platform so we can improve user experience. We do not set cookies until you interact with our site; merely visiting our site does not set any cookies.

Security Measures on mantapbos

We protect your data using industry-standard encryption (TLS 1.2+), secure servers with restricted access, and regular security audits. Your password is hashed using modern algorithms; we never store your password in plain text. Your session times out after subject to verification of inactivity to prevent unauthorized access on shared devices. Two-factor authentication is available in your account settings for additional protection.

Our mantapbos team monitors for suspicious activity. If we detect unauthorized login attempts, we alert you via email. If we suspect your account is compromised, we may temporarily freeze it and ask you to verify your identity. We maintain incident response procedures and notify users of any data breaches within 72 hours as required by law.

Contact Us About Privacy on mantapbos

If you have questions about our privacy practices on mantapbos, or wish to exercise your data rights, contact our support team via live chat or email. Our multilingual staff respond within 2–4 hours during business hours. For formal data subject requests, you may also contact our data protection officer directly. We handle all requests in compliance with applicable data protection laws.

We may update this privacy notice as our practices evolve or laws change. We notify users of material changes via email at least 30 days before the update takes effect. Your continued use of mantapbos after an update constitutes acceptance of the new privacy practices. This notice is effective as of the date shown at the bottom of this page and applies to all users in supported jurisdictions where our services are legally available.